Changes may be made after an order is submitted but within one business day. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes after one business day to an order once it has been placed.
To guarantee that your order is secure and to protect your privacy, we use PayPal that has Secure Socket Layer (SSL) utilizing 128 bit encryption. Once PayPal receives your order, it is then decoded and processed.
If you have registered for an account with William Jacket, you may access that information on the “My Account” page. Simply enter your User ID and password on Customer Care Page to access your purchase history, address book, and reminder information.