Faq’s
How does William Jacket pricing work?
To help you shop more easily, we have color coded the prices on williamjacket.com. Prices appearing in black are compare at prices. Prices in red are the current selling prices.
How can I pay for my order with William Jacket?
For your convenience williamjacket.com accepts Paypal, MoneyBookers, Visa, Mastercard, American Express and Discover cards for payment.
Can I make a change after I've placed my order?
Changes may be made after an order is submitted but within one business day. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes after one business day to an order once it has been placed.
Where can I look for information on the order I placed?
Your Order Confirmation email details the price of each item, shipping charges and your order number.
Do you ship orders worldwide?
All of our leather jackets are ship worldwide; Our customers are surprised by our low shipping rates by DHL or FedEx.
Is ordering online secure?
To guarantee that your order is secure and to protect your privacy, we use PayPal that has Secure Socket Layer (SSL) utilizing 128 bit encryption. Once PayPal receives your order, it is then decoded and processed.
How long will it take to receive my order?
We use Expedited service and will take 10-12 business days to reach at your door step. See our Shipping Information page with all the details.
Why do I need to register?
To help us assist you better in the future, please register as a customer on our site.Simply access “Account Registration” on the “My Account” page.
How do I access my account history?
If you have registered for an account with William Jacket, you may access that information on the “My Account” page. Simply enter your User ID and password on Customer Care Page to access your purchase history, address book, and reminder information.
Where do you get your leather?
Our leather is an agricultural by-product. We purchase the hides and transform them into beautiful leather apparel and accessories.
How can I return my jacket?
In case, you need to return your jacket please apply here at the order return portal.
How can I contact William Jacket if I have any more questions?
You can also send us an e-mail to sale@williamjacket.com