ON NEVER COMPROMISING POLICY WITH RESPECT TO THE TRUST OF OUR CUSTOMERS, WE FOLLOW VERY TRANSPARENT REGULATIONS REGARDING RETURNS, & EXCHANGE POLICY.
Return & Exchange policy
Following the 30 Days Easy Returns Policy
For Incorrect Sizes:
- Make a request to the customer service team for a size change within 3 days after the arrival of your ordered product.
- Email us few images of the jacket within three days, if the size is not as per your ordered size, and you will get an exchange/return for your jacket. (Conditions Applied)
- No product, color, and measurement changes after 24 hours of your order placement.
- To restrict ideally the practice of generation of a resale value and return the product in case there is no sale and ordering different products for trial and selecting only one, no return/exchange will be issued for the customer ordering more than two similar products at a single time.
- Canceling Within 3 days of your order confirmation will result in a direct/flat deduction of 25% from your ordered item amount.
- However, canceling the order in a week or 7 days of order confirmation, there will be 45% deduction from the ordered item amount.
- No order cancellation, after 7 days of your order confirmation.
Duty And Taxes
- If there is any duty and Taxes to customer location than customer has to work with the custom to pay the duty and taxes or any other charges related to this.
- In the case of product damage during shipment, email us images of the product describing the nature of the damage, within 24 hours of receiving the item.
Delay in Delivery
- If the delay in delivery exceeds 29 working days from the time of order confirmation, customer confirmation, and payment gateway confirmation. Refunds may be carried out.
- Further, if by express shipment the consignment does not arrive within 06 working days after shipping, you may ask us for an order tracking code. If we cannot prove that the consignment was really dispatched to you, we will initiate a full refund including the shipment charges.
Credit Card Purchase.
- The Item purchase by Credit card and do not want to proceed please email within 48 hours after placing the order.
- If the Customer wants to cancel or refund the order at any time after placing the order then there will be $10 Surcharges.
- If some order on you behave or without your permission, then the customer (either the purchaser or credit card owner can cancel it within 48 hours. (Once the order is delivered and the credit card holder refunded to take it, then it is a cardholder and customer issue which they have to resolve by themselves. The company is not liable for this issue. Furthermore, the 30 Days return policy applies if they want to return it. )