Start your Return / Exchange:

We are committed to offering our customers the most trendy, innovative, and flawless products. However, if the product does not meet or fit as per your expectation or arrives damaged, You can initiate the return or exchange process by contacting us via email within 30 days from the date of delivery.

Items may be tried on for size and fit, but must be returned in original condition, unworn outside, unwashed, and free from damage, stains, or alterations. All original tags and packaging should be included.

Returns are accepted for:

• Incorrect size or fit
• Defective or damaged items
• Incorrect item received

To request a return, customers must contact our support team with their order number. Our team will provide return instructions and the return shipping address.

“This return policy does not affect the customer’s statutory consumer rights.”

Note:

• Item Return:
  It is the customer’s responsibility to return the item to receive a refund or exchange.
  The customer has to pay for the return shipping cost.
• Restocking Fees:
  There are no restocking fees for returned items.
• Refund Time:
  After the returned item is received and inspected, a refund will be issued to the original payment method. Inspection usually takes 2–4 business days and the refund may take 5–10 business days depending on the payment provider.

Make a request to the customer service team for a size change within 3 days after the arrival of your ordered product.

Email us a few images of the jacket within three days if the size is not as per your ordered size, and you will get an exchange/return for your jacket. 

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 5-10 business days for the refund transfer to be completed.

Canceling Within 3 days of your order confirmation will result in a direct/flat deduction of 25% from your ordered item amount.

However, canceling the order in a week or 7 days of order confirmation, there will be 45% deduction from the ordered item amount.

No order cancellation, after 7 days of your order confirmation.

In the case of product damage during shipment, email us images of the product describing the nature of the damage, within 24 hours of receiving the item.

If the delay in delivery exceeds 29 working days from the time of order confirmation, customer confirmation, and payment gateway confirmation. Refunds may be carried out.

Further, if by express shipment the consignment does not arrive within 06 working days after shipping, you may ask us for an order tracking code. If we cannot prove that the consignment was really dispatched to you, we will initiate a full refund including the shipment charges.